CancerEDGE FAQs

CancerEDGE is a genomic precision care membership program designed to help you better understand your hereditary cancer risk, navigate important health decisions, and receive guidance if you are diagnosed with cancer.

The program combines clinically valid DNA testing with access to licensed genetic counselors and nurse navigators who help you make informed choices together with your healthcare provider.

We are here to help.

Email: service@canceredge.com

Call: 844-580-0096

No, CancerEdge is not insurance and does not pay for or reimburse the cost of medical treatments. It is a membership based service that offers genomics-based insights and clinical navigation to support, not replace, your existing care.

Visit www.canceredge.com or call 844-580-0096 to enroll. After enrollment, you will receive a welcome email, membership ID card, and instructions to activate your optional DNA kit or connect with a nurse navigator for guidance.

Adults ages 21 to 85 may enroll. Eligibility may be restricted if you have received cancer treatment within the past 36 months. If this does not apply to you, you are eligible to join.

The membership fee is $300 per year. Your spouse may join at the same fee. Children are included automatically at no additional membership fee through age 26, except for DNA testing.

Your cost stays the same regardless of how much you use the program.

• Enroll online at www.canceredge.com.
• Review your welcome letter and keep your member ID.
• Access your secure portal registration link
• Request your DNA test kit. Informed consent is required before
  the kit can be shipped.
• Provide your saliva sample at home.
• Return your kit using the prepaid mailer.
• Turnaround times typically range 2 to 6 weeks. You will receive an email when your results are ready to view in your secure member portal.

The genetic testing included in your membership is clinically valid and performed in certified laboratories. It is designed to support informed conversations with your healthcare provider about hereditary cancer risk.

Key differences include:

• Results are reviewed by a licensed genetic.
• Only pathogenic or likely pathogenic variants are reported.
• The testing includes key genes associated with hereditary cancer risk.
• Testing is performed using standards applied in clinical healthcare settings.

This approach helps ensure you receive relevant information and guidance that aligns with current clinical practice.

Yes. The test covers a curated set of genes associated with hereditary cancer risk based on established clinical guidelines. You may request the full list of genes tested by contacting our support team at service@canceredge.com

All genetic testing is performed in CLIA certified and CAP accredited laboratories, which follow rigorous quality and accuracy standards used throughout healthcare and academic medicine.

If you are diagnosed with cancer while an active member, CancerEDGE provides supportive services to help you understand
your situation and explore available options with your healthcare provider. These services may include:

• Secure access to your hereditary cancer test results
• Guidance from a licensed genetic counselor
• Ongoing risk-based educational support
• Assistance from nurse navigators who help coordinate information, second opinions, and advanced testing with your treating clinicians
• Help identifying clinical trials that may be appropriate to discuss with your treating physician
• Access to certain genomic profiling services when clinically appropriate and available through partner laboratories at no additional membership fee

These services are intended to help you feel informed and supported during your care journey.

For assistance, please call 1-844-580-0096.

A nurse navigator is a licensed clinical professional who provides education and logistical support if you are diagnosed with cancer.

They help you understand information provided by your healthcare team and coordinate access to available program resources.

A nurse navigator may assist with:

• Understanding your diagnosis and testing options
• Helping organize second opinions
• Facilitating access to advanced testing as ordered by your doctor
• Identifying clinical trials to discuss with your provider

Nurse navigators do not provide medical care, diagnosis, recommendations, or treatment decisions. All clinical decisions remain with your healthcare provider.

Your data is protected under our HIPAA compliant privacy policy, which include:

• Encryption of sensitive data.
• Strict access controls and audit logging.
• Secure storage and disposal of protected information.
• Ongoing monitoring for compliance with privacy and security standards.

Your information, including genetic information, is not shared with insurers for underwriting or eligibility decisions. Information is shared only with your written permission or as required by law (e.g., a valid court order).